Keeping You Safe

Our Health and Safety Procedures

pool patio with red umbrella

During this difficult time, we wish you and your family the best. We’re here for you and because we value your health and well-being, we are doing the following to keep you safe while you are here:

  • All associates will respect social distancing
  • All staff will wear protective masks and gloves
  • Hand sanitizer and gloves available to all guest throughout public areas
  • All public areas to be cleaned and disinfected hourly including all door handles, door pushes and public restrooms.
  • Pre-check-in when possible to minimize exposure to high traffic area
  • Protective screen at Front Desk for check-in and check-out
  • Welcome letter in-room outlining all safety precautions being taken along with what is currently open and closed during this stressful time.
  • All rooms will not be entered by staff for 72 hours after guest departure
  • All rooms will be cleaned with medical strength disinfectant
  • Bed Scarves, decorative pillows, publications along with any other unnecessary items removed from rooms.
  • Pre-bagged complimentary Continental Breakfast will be available in Amaya patio each morning
  • Suspended turn-down and daily housekeeping (If new or additional linens needed, they will be dropped at your door)
  • Departure folio will be emailed the evening before Check-Out to review digitally
  • Automatic Check-Out, to avoid areas of heavy traffic
  • Spa will be closed until available to open per New Mexico State Guidelines
  • Amaya Restaurant will only be open for Continental Breakfast and closed for lunch and dinner but will be opening soon.
  • Amaya Bar will be open from 3pm to 9pm with no bar seating due to New Mexico State Guidelines.
  • Hot Tub currently open, with pool opening soon.

We know that we will get through this together and can’t wait to welcome you back to our little spot of heaven in Santa Fe.

Due to COVID-19 and New Mexico mandated restrictions some services will be suspended. Please see our current operations along with our Health and Safety Procedures
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